Unlike other utility billing systems, RapidXtra already contains all the features the water industry needs. Not only is it rich in its functionality, covering every customer interaction within one system, it is also highly configurable and future proofed.
RapidXtra Core
Accurate and Reliable Billing
Billing System
Billing
| Tariff Engine |
| Bill Calculation |
| Bill Production |
| Sundry / Service Bills |
| Payment Processing |
| Bank Interfaces |
| Accounting / Reconciliation |
| Payment Plans |
Effective and Efficient Collections
Effective and Efficient Collections
Debt Mgmt
| Profiling / Segmentation |
| Behavioural Scoring |
| Collection Campaigns |
| Configurable Processes |
Exceptional Customer Experiences
Exceptional Customer Experiences
Single Customer View
| Contact History |
| Event History |
| Case Management |
Contacts
| SIM Reporting |
| Telephony integration |
| Document Management |
| Complaints |
| Operational Contacts |
| Appointment Generation |
| Contact Management |
| Multi-Channel |
Account Management
| Account Details |
| Occupancy History |
| Change of Occupier |
Metering
| Meter Attributes |
| Book & Walk Order |
| Consumption History |
Key Accounts
| Consolidated Billing |
| Key Account Tariffs |
| Consumption Analysis |
| Discounts |
| Trade Effluent |