RapidXtra’s Functional Footprint

Unlike other utility billing systems, RapidXtra already contains all the features the water industry needs.  Not only is it rich in its functionality, covering every customer interaction within one system, it is also highly configurable and future proofed.

RapidXtra Core

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Accurate and Reliable Billing

Billing System

  Billing

Tariff Engine
Bill Calculation
Bill Production
Sundry / Service Bills
Payment Processing
Bank Interfaces
Accounting / Reconciliation
Payment Plans
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Effective and Efficient Collections

Effective and Efficient Collections

  Debt Mgmt

Profiling / Segmentation
Behavioural Scoring
Collection Campaigns
Configurable Processes
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Exceptional Customer Experiences

Exceptional Customer Experiences

  Single Customer View

Contact History
Event History
Case Management

  Contacts

SIM Reporting
Telephony integration
Document Management
Complaints
Operational Contacts
Appointment Generation
Contact Management
Multi-Channel

  Account Management

Account Details
Occupancy History
Change of Occupier

  Metering

Meter Attributes
Book & Walk Order
Consumption History

  Key Accounts

Consolidated Billing
Key Account Tariffs
Consumption Analysis
Discounts
Trade Effluent
More details